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Statistics and Information about the Shop-at-Home Industry

** Distribution or Fulfillment Centers Information

** Details about Headquarter Locations
** Outlet Store Information
** Links to show host information
** Company Credit Card Program Comparisons
** Links to Webcasts of HSN and QVC
** Financials for HSN, QVC, and ShopNBC
** Call Centers Information
** Distribution or Fulfillment Centers Information
** Links to Other Web Pages that Profile the HSN, QVC, and ShopNBC
** Discussion Forums for the Shop-at-Home Industry
** Newsletters and media that cover the Shop-at-Home Industry

Here are addresses and other information about the distribution centers of HSN, QVC, and ShopNBC.



12003 28TH Street North

St. Petersburg, FL 33729

(Sample warehouse for the showroom)



One Avery Row

Roanoke,VA 24012

(208,000 square feet)

(900 employees)

(Processes ready-to-wear apparel, accessories, jewelry, and health / beauty items.)

(Source: Roanoke County Department of Economic Development.



13423 Santa Ana Ave

Fontana, CA. 92337

(Processes approximately 20% of HSN’s purchase orders, most import products, and West Coast destined hardgoods.)

(817,750 square feet)

(300 employees)

Picture of facility can be found here:



857 Mountain View Drive

Piney Flats,TN

(350 employees)

(Processes hardlines, softlines, health and beauty items for East Coast customer base.)

(1 million square feet; 100 acre site)

(Former Fingerhut facility)



--(In 2004, the Salem, Virginia HSN fulfillment center was closed and moved the fulfillment function to Piney Flats, TN. )

--There are approximately 1,500 employees who work in a fulfillment role at HSN. (Source: HSN Web site.)



--HSN Vendor Requirements Manual. April 25, 2006.;

--HOME SHOPPING NETWORK INC.10-K405.  Filing Date:4/2/2001;

--Piney Flats has historic heritage.(

--2005 Anual Report for IAC/Interactive.

--Sullivan Partnership Networks.



QVC Rocky Mount

Rocky Mount, NC 27801

Phone:  (252) 467-6600

Year opened: 2000 (Source:

Employees: 1800 (Source:

Square feet: 1.1 million (Source:

Acres: 293 (Source:

Shipping capacity: 240,000 packages per day (Source:

(QVC's largest distribution center)


QVC Network Inc

1 QVC Dr

Suffolk, VA 23434-2152

Phone:  (757) 538-9700

Employees: 1,100 (Source:

(1 million square feet--Source: QVC job ad noted this.)


QVC Inc Warehouse

1000 Stony Battery Rd

Lancaster, PA 17601-1146

Phone:  (717) 285-7501

Employees: 1,190 (Source:,80,Wholesale Trade)

(38.77 acres)

(570,400 square feet)

(138 tractor trailer loading spaces)

(Image of facility can be found here:

Source: David Miller Associates.


A future distribution center is being built in Florence County, South Carolina.  The anticipated date of opening is mid-2007. (Source: QVC Selects Florence as Location for New Distribution Center. Florence County Economic Development Partnership. Dec. 21, 2005).



Eden Prairie, MN

(handles jewelry and watches)

(25,000 square feet)


Bowling Green, KY

(handles hardlines and softlines)

(262,000 square feet)

Throughput: 4,000 to 6,000 orders a day

Pictures of the interior of the facility can be found here:

(packages for,, and FanBuzz are also processed at this facility)



--Deck the Hauls: Getting the Holiday Rush. November, 2003.

--Valuevision Media. 10K Filing.

--Hytrol. Case Studies. ValueVision International, Inc. 2006

--VALUEVISION MEDIA INC 10-K  :4/15/2005 (



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